Returns & Exchanges
At Physicians Formula, we want you to be completely satisfied with your beauty purchase. If you are not 100% happy with your order, we offer easy returns on products purchased directly from our website within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process and select the items you wish to return.
- 2.Print Your Label
Once your return is authorized, we will email you a prepaid USPS shipping label to print and attach to your package.
- 3.Pack and Ship
Securely pack the products in their original packaging if possible and drop the parcel off at any official USPS collection point or post office.
- 4.Receive Your Refund
After our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.